after installing Sims Medieval it won't open

[sslamb2002]

I installed the Sims Medieval pc game on my new Toshiba laptop.  After installing, I click on the desktop icon but nothing happens.  I checked system requirements under Speccy and downloaded Microsoft Visual 2010 but it still will not open.  Any suggestions?

[Joey]

Hello. Try launching Sims Medieval by bypassing the Sims launcher. Follow the steps below

--- Step 1 - Bypass the Sims Medieval launcher. Run it manually…
- Go into "Computer" and look for the “C” drive. Go into that drive

--- Step 2 ---
- On a 64-bit Windows PC look for the Sims Medieval folder named...
"C:\Program Files(x86)\Electronic Arts\The Sims Medieval\Game\Bin"

- On a 32-bit Windows PC look for the Sims Medieval folder named...
"C:\Program Files\Electronic Arts\The Sims Medieval\Game\Bin"

--- Step 3 ---
- When you are inside the "Bin" folder click "TSM.exe" (or "TSM", same thing). That should run the game.

OPTIONAL: It might be a pain in the butt to manually launch it every time you want to play. To avoid this create a “desktop shortcut” to the TSM.exe file.
To do this when you see the TSM file, click the file using your RIGHT-mouse-button. There will be a menu that pops up. Select, “Send to > Desktop (Create shortcut)”