Sims 3 wont load

[Branigan]

Hi I have a MS Windows 7 Home Premium 64-bit with an ATI Radeon HD 3200 Graphics (Acer Incorporated [ALI]) Graphics card. 

I cannot seem to be able to start The Sims 3. It starts to load and then goes to a "Sims3 Launcher has stopped working" screen. Is it because I don't have the right graphics card? Please help I hardly have a clue as to what I'm doing.

Branigan L.

[Joey]

Hi Branigan,

I read on a couple of EA sites that a possible solution to this problem is to clear out all of your temporary system files. An easy way to do this is to use one of my favorite free programs called "CCleaner".

Download CCleaner here: http://www.piriform.com/ccleaner
Here is a CCleaner tutorial I made in case you need it: http://www.cleartechinfo.com/Learn-How-To-CCleaner-Clean-Optimize-Free-Up-Hard-Drive-Space-Windows

* Be sure to use BOTH the "Cleaner" and "Registry" options within CCleaner.

Once you have used CCleaner, Restart your computer. Then try to start Sims 3 again.

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To answer your question about the ATI Radeon HD 3200 graphics card... It is borderline in terms of compatibility (being fast enough to run Sims 3). It will run The Sims 3 only if you have a strong CPU and at least 2 GB of RAM. What CPU and how much system RAM do you have? If you are not sure how to get this info that is not a problem I made a tutorial that will show you exactly how to find the info.
http://www.cleartechinfo.com/How-To-Lookup-Windows-Computer-System-Information-Speccy