Power management no connection

[terrace]

I set the power management to at a number of minutes, and after the computer has been asleep there`s no internet connection. I restart the computer and then the internet connection is back on. Is there something that`s not set? It`s a Windows 7 computer

[davo]

hi terrace,i have the exact same problem (along with many others),
i beleive we have the exact same internet service provider.
this happens several times a day to myself and find that if i unplug the internet cable and plug it back in,or dissconnect wireless and reconnect it again.
this solves that particular problem (well for myself anyhow).
i have also tried the restart pc method and that works aswell. the disconnect and rconnect method is a quicker way for me.
i actually have a ISP Tech comming over tomorrow that handles our exchange/phone tower to make an in-house call to test my lines,and this is one of the questions ill be asking him.

[terrace]

hi terrace,i have the exact same problem (along with many others),
i beleive we have the exact same internet service provider.
this happens several times a day to myself and find that if i unplug the internet cable and plug it back in,or dissconnect wireless and reconnect it again.
this solves that particular problem (well for myself anyhow).
i have also tried the restart pc method and that works aswell. the disconnect and rconnect method is a quicker way for me.
i actually have a ISP Tech comming over tomorrow that handles our exchange/phone tower to make an in-house call to test my lines,and this is one of the questions ill be asking him.

This happened on the Windows 7 computer after i had the Netgear usb adapters substituted by Wireless card because of constant disconnections. I`d be interested to know what your tech says. Is it a Bigpond tech?

[davo]

it sure is my friend
well its a telstra tech but hey there all still part of, and represent bigpond in Australia at the end of the day.
this is not just at my house but at several different residents.
im in the middle of an investigation,a blog,uploading vids,talking to an ombnisman etc...
and i wont post to many details untill i have all the facts and a resolution.
stay tunned.
i will however let you know his answer to this question.
 

[terrace]

it sure is my friend
well its a telstra tech but hey there all still part of, and represent bigpond in Australia at the end of the day.
this is not just at my house but at several different residents.
im in the middle of an investigation,a blog,uploading vids,talking to an ombnisman etc...
and i wont post to many details untill i have all the facts and a resolution.
stay tunned.
i will however let you know his answer to this question.
 

That`s good. I had about a dozen so called techs out when i was having disconnection problems and they didn`t fix it. It is a company contracted to Bigpond/Telstra. After a long time i made a complaint to Telstra and out came a bloke by the name of Paul (an actual Telstra technician) who tested everything  and told me to disconnect the wireless settings/Netgear usb adapters and run for 7 days on a special 30 feet ethernet cable he had made up to reach from the other end of the house to my computer. No disconnections during the 7 day period and therefore he recommended Wireless card and get rid of the Netgear usb adapters as he said he didn`t like them and they were the problem. It`s a long time since the Wireles card was installed and i`ve had no disconnections since. The other power management thing is different on my son`s Windows 7 computer.

[davo]

hi terrace,
the guy that was suppose to check the lines never turned up.
i hope he does sometime this week  

ive found the connection problems exist on several different windows 7 computers and different locations.usualy after idle,sleep or logging in.
id be interested if disconnecting then reconnecting works for you?

[davo]

hey again,
he just turned up,troubleshot,went back to the exchange,back again etc...
he said hes a tech specificly trained on the exchange and not a computer tech and wouldnt be able to answer the windows7 drop out question.
im now looking at a text message saying my issue has been resolved LOL.

[davo]

i feel i need to point out that the telstra techs job was to come out and test my lines.
which he did do.
and my problems are not a result of the tech that made the house call.