i can't download anything on my laptop

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i can't download anything on my laptop

i don't know why i can't download anything on my windows home basic laptop.
i alway get this massage
"windows cannot access the specified device, path or file. you may not have the appropriate permissions to access the item"
somebody help.

Joey Joey's picture
Re: i can't download anything on my laptop

Hello,
The Windows Home basic computer, is it XP, Vista or 7?

The problem could be caused by a few things...
Does it do this on every website you try to download something?

Try to download the file I linked below. Tell me what happens.
http://www.piriform.com/media/10110/spsetup100.zip

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Joey Joey's picture
Re: i can't download anything on my laptop

my os is vista home basic. i was able to download that link but can't download web browsers like safari or google crown.

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Joey Joey's picture
Re: i can't download anything on my laptop

Malware sometimes causes those problems. Here is how to take care of the problem with 3 free programs. Use them in the exact order they appear. (If you have trouble downloading any of them be sure to speakup and I will host the files on this site for you to download)

--- Malwarebytes’ Anti-Malware ---
1. Download and install the free version of Anti-Malware from here http://www.malwarebytes.org/mbam.php
2. Install Anti-Malware and run an update
3. Perform a Full/Thorough scan of your entire PC using Anti-Malware
4. Follow all on-screen instructions. If it tells you to restart/reboot your computer do so. When it restarts be sure to boot into Safe Mode with Networking again.

Here is a Malwarebytes’ Anti-Malware tutorial: http://www.cleartechinfo.com/Learn-How-To-Remove-AntiVirus-2009-Malware

--- SUPERAntiSpyware ---
1. Download and install the free version of SUPERAntiSpyware from here http://www.superantispyware.com/download.html
2. Install SUPERAntiSpyware and run an update
3. Perform a Full/Thorough scan of your entire PC using SUPERAntiSpyware
4. Follow all on-screen instructions. If it tells you to restart/reboot your computer do so. When it restarts be sure to boot into Safe Mode with Networking again.

Here is a SUPERAntiSpyware tutorial: http://www.cleartechinfo.com/How-To-Remove-Spyware-Malware-Adware-PC-SUPERAntiSpyware

--- CCleaner ---
1. Download and install the free CCleaner from here http://www.ccleaner.com/download
2. Run CCleaner's "Cleaner" and "Registry" tools/options

Here is a CCleaner tutorial: http://www.cleartechinfo.com/Learn-How-To-CCleaner-Clean-Optimize-Free-Up-Hard-Drive-Space-Windows

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Joey Joey's picture
Re: i can't download anything on my laptop

so glad. i used the superantispyware and it worked.
tanx.

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Joey Joey's picture
Re: i can't download anything on my laptop

Awesome! Glad to see it working now.  ;D

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YOUR Name, Init...
Re: i can't download anything on my laptop

I CANNOT USE THOSE LINKS....My loptop cannot download it

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Joey Joey's picture
Re: i can't download anything on my laptop

HELP wrote:

I CANNOT USE THOSE LINKS....My loptop cannot download it

You can go into "Safe Mode with Networking" when starting up your PC. Within the tutorial below it shows you how to do that.

http://www.cleartechinfo.com/forum/security/how-to-remove-a-viruses-malware-spyware-and-adwave-from-your-computer-for-free/

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Joey Joey's picture
Re: i can't download anything on my laptop

Very good advice and good programs. I use to use Ccleaner until I found glary Utilities I think its much better and offers more.

check this video out
http://www.youtube.com/watch?v=4aLGBLlohO8#noexternalembed

8)

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Joey Joey's picture
Re: i can't download anything on my laptop

May be there is a virus problem with laptop. SO first of all you can start laptop with safe mode and in safe mode you can try to delete that virus. If you can not delete virus then you can purchase genuine antivirus software and then delete that virus from laptop.

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Re: i can't download anything on my laptop

i have a windows 7 ASUS laptop.. brand new for graduation.. i tried to download iTunes and it didn't work, it has file download at the top left and it drags the paper from one side to another.. i tried to download that link also, i couldn't download it it did the exact same thing. what can i do??

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