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Hi Pearl,
The Ask.com toolbar replaced the default search engine on your web browser. You have to change the default search engine setting. I can show you how to do this with a few steps, no problem. But I just need to know what web browser(s) are infected with the default Ask.com search since there are different instructions involved for each one. I assume you are either using Firefox, Chrome, Internet Explorer, Opera or a combination of the ones I just mentioned?
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