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#1426
Joey Cam
Joey Cam
Moderator

Hi Pearl,

The keyboard not working until you clear the cache sounds kind of suspicious, like some malicious software (aka “malware”) is messing with your computer. I suggest scanning your Acer laptop with 3 malware/spyware/virus scanners. All 3 of these have free versions. So just download and use the free versions, no need to purchase anything.

1st use – http://www.malwarebytes.org/antimalware/
2nd – http://superantispyware.com/download.html
Last – https://www.freedrweb.com/download+cureit+free/?lng=en

Even if the first 2 find and remove threats to your PC, please still use the last one. Each program may catch threats to your PC that the others miss.

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