.I am the administrator of my home Acer laptop using windows 7, and my bf is a standard user. I have a corrupted user profile and would rather not mess with the registry. I was thinking that possibly a system restore point could get me to a time before this problem started (about two months ago). I cannot access system restore point as I am locked out. If I log in under my bf’s user name and then go to manage account in control panel, it shows only my account and then I cannot access it. However, can I create a brand new account and make that user the administrator and then use system restore point? I am trying to do whatever I can to avoid going into the registry or safe mode.
Here is what I would do in the situation where a single user profile is messed up and can’t be fixed…
1 – Login to any other account on your computer that has Administrator privileges (you mentioned being able to create a new account, I assume that account is an Administrator)
2 – Go in the “C:\Users” directory for that particular user that is not working properly and backup any important files that may be in there (backup the files onto a portable USB drive)
3 – Last, go into the Control Panel, to the same option screen where you would create an account but this time select to Delete the corrupted account. It will give you 2 options, I forgot the exact wording it uses but select the harshest sounding one, that will fully wipe out the problem account
4- Restart your PC
5 – You can now create a new account to replace the bad one you deleted
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