missing Ram

 

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This topic contains 1 reply, has 2 voices, and was last updated by Joey Cam Joey Cam 2 years, 3 months ago.

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  • #1354

    Kitty
    Member

    okay so i got
    my pc update
    for all my drivers

    i have 8gb of ram in my pc only showing 4gb
    but after that i restage my pc
    only showed 4gb now

  • #1355
    Joey Cam
    Joey Cam
    Moderator

    Hi! Please do the following so I can get more information from your computer…
    Step 1 – Hold Down the “Windows Key” on your keyboard then tap the “R” key
    Step 2 – Type in the new dialogue box that pops up “dxdiag” and click “OK”
    Step 3 – Click the button on the bottom button that says, “Save All Information…”
    ————A text file will be created, save it to your Desktop
    Step 4 – Open the text file. Under the “System Information” COPY everything from “Operating System” down to “DxDiag Version:”. PASTE that information here so we can see it to properly diagnose your problem.

    I just did this on my computer to show you an example of what the text info we need looks like. This is what I have on my computer…

    Operating System: Windows 7 Ultimate 64-bit (6.1, Build 7601) Service Pack 1 (7601.win7sp1_gdr.150316-1654)
    Language: English (Regional Setting: English)
    System Manufacturer: System manufacturer
    System Model: System Product Name
    BIOS: BIOS Date: 11/18/13 14:03:01 Ver: 47.01
    Processor: Intel(R) Core(TM) i7-3930K CPU @ 3.20GHz (12 CPUs), ~3.2GHz
    Memory: 16384MB RAM
    Available OS Memory: 16322MB RAM
    Page File: 4777MB used, 11543MB available
    Windows Dir: C:\Windows
    DirectX Version: DirectX 11
    DX Setup Parameters: Not found
    User DPI Setting: Using System DPI
    System DPI Setting: 96 DPI (100 percent)
    DWM DPI Scaling: Disabled
    DxDiag Version: 6.01.7601.17514 32bit Unicode

    • This reply was modified 2 years, 3 months ago by Joey Cam Joey Cam.

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