Home › Forums › ASK THE TECHS FOR HELP › WI FI INTERRUPTION
This topic contains 1 reply, has 2 voices, and was last updated by 
Joey 8 years, 8 months ago.
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January 10, 2015 at 1:56 pm #1144
Here is my Laptop info:
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System Information
——————Operating System: Windows 8.1 64-bit (6.3, Build 9600) (9600.winblue_r5.141029-1500)
Language: English (Regional Setting: English)
System Manufacturer: Acer
System Model: Aspire VN7-791
BIOS: V1.07
Processor: Intel(R) Core(TM) i7-4710HQ CPU @ 2.50GHz (8 CPUs), ~2.5GHz
Memory: 16384MB RAM
Available OS Memory: 16308MB RAM
Page File: 2802MB used, 16193MB available
Windows Dir: C:\Windows
DirectX Version: DirectX 11
User DPI Setting: Using System DPI
System DPI Setting: 96 DPI (100 percent)
DWM DPI Scaling: Disabled
DxDiag Version: 6.03.9600.17415 64bit Unicode—————
Display Devices
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Card name: Intel(R) HD Graphics 4600
Manufacturer: Intel Corporation
Chip type: Intel(R) HD Graphics Family
DAC type: Internal
Device Type: Full Device
Device Key: Enum\PCI\VEN_8086&DEV_0416&SUBSYS_091D1025&REV_06
Display Memory: 1792 MB
Dedicated Memory: 0 MB
Shared Memory: 1792 MB
Current Mode: 1920 x 1080 (32 bit) (60Hz)
Monitor Name: Generic PnP Monitor
Monitor Model: unknown
Monitor Id: LGD0469
Native Mode: 1920 x 1080(p) (60.020Hz)
Output Type: Internal
Driver Name: igdumdim64.dll,igd10iumd64.dll,igd10iumd64.dll,igdumdim32,igd10iumd32,igd10iumd32
Driver File Version: 10.18.0010.3643 (English)
Driver Version: 10.18.10.3643
DDI Version: 11.1
Feature Levels: 11.1,11.0,10.1,10.0,9.3,9.2,9.1
Driver Model: WDDM 1.3
Graphics Preemption: DMA
Compute Preemption: Thread
Miracast: Supported
Hybrid Graphics GPU: Integrated
Power P-states: Not Supported
Driver Attributes: Final Retail
Driver Date/Size: 6/16/2014 17:59:46, 16121536 bytes
WHQL Logo’d: Yes
WHQL Date Stamp:
Device Identifier: {D7B78E66-4756-11CF-AE7D-1729BBC2C735}
Vendor ID: 0x8086
Device ID: 0x0416
SubSys ID: 0x091D1025
Revision ID: 0x0006I have a microwave that’s about a year old. Every time I run it, i have wi fi interruptions on my laptop. What I don’t understand is why my iPad still works. Is there something I can do to stop this interruption?
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January 13, 2015 at 1:52 pm #1146
Hi Pearl,
I am not sure what wireless router you own, but there is something you can adjust on your wireless router to fix the problem on your laptop.
Go into the Wireless router options page and adjust the wireless signal settings to “Wireless N” for Wireless Mode and “5 GHz” for Frequency. No need to change the wireless name or password, keep that the same. This will prevent your microwave from interfering with your laptop and all other wireless devices.
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