Reply To: Creating a new administrator account when yours is corrupted

Hello,

Here is what I would do in the situation where a single user profile is messed up and can’t be fixed…
1 – Login to any other account on your computer that has Administrator privileges (you mentioned being able to create a new account, I assume that account is an Administrator)
2 – Go in the “C:\Users” directory for that particular user that is not working properly and backup any important files that may be in there (backup the files onto a portable USB drive)
3 – Last, go into the Control Panel, to the same option screen where you would create an account but this time select to Delete the corrupted account. It will give you 2 options, I forgot the exact wording it uses but select the harshest sounding one, that will fully wipe out the problem account
4- Restart your PC
5 – You can now create a new account to replace the bad one you deleted