Joey

I have a question for you, how do you disable programs from starting up on their own? Do you use the Run Command “MSConfig” OR do you use some sort of 3rd party software like CCleaner?

Hi Rojo!

Here is what to Disable…

Raptr Desktop App – When you need to use this, just open it up.

Catalyst Control Center – Just right-click an empty space on your desktop for an option on ATI graphics if you need to mess with the Catalyst Control Center.

HP Message Service – This reminds you to go buy stuff from them. It is adware.

brs (Cyberlink) – I assume this is a video player? I see no reason for anything from Cyberlink to be always on.

Delayed AppStarter.exe – It helps you get connected to a Wireless router when you first setup your laptop. Also, I know you know more than enough about PCs to take the extra 4 seconds to go into your network settings and open it up if you ever want to connect to a new wireless. You don’t need this at all.

I am not sure about these. So keep them until you find out exactly what they do.

Persistence Module (Intel)

hkcmd (Intel)

I skipped over stuff I see you already disabled. No need to go into those individually, I agree with your choice to disable them.

When I joined there was no such thing as a phone app for this site. Now I see that is they main way you sign up. But I found a workaround. You can sign in with a Twitter account. I created a separate Twitter account for these kinds of purposes that I only use to sign up for sights. You can do the same. Click on Sign In, then go to the Twitter option.

When I go from a major Windows upgrade on my home computers, I always do a backup of my important files, then format my hard drive(s) and install the latest Windows from scratch. This has always prevented those type of problems from happening to me. I know Microsoft clams that there should be no problems when performing a simple upgrade, but I don’t believe them. Clean installs is the only way I go on my home PCs.

I am not sure on how exactly one would check a graphics card’s health status but there is something that all the geeky gamers do which can help save you from a disaster. You can monitor your graphic card’s temperature and fan speed using free apps like CPU-Z. After a while you will get used to your graphic card’s average working temperature while playing Tera or other games and also know the average fan speed while playing games. If one day you notice that one day your graphics card’s GPU temperature is absurdly high, exit whatever game or program you are using ASAP. Also, if you notice one day that one of the graphics card fans is not being detected or displayed on your monitoring app, then close everything fast, your GPU is about to overheat due to a dead fan.

For image hosting sites, I have been using http://minus.com/ for about 5 years now to upload images, it works good and is free.
Come to think of it, I can’t believe I have been using Minus.com that long. But I checked my page at: http://cleartechinfo.minus.com/ and it says the first image I uploaded is 5 yrs old. Time just flies by.

Oh yeah, I forgot to mention something Rojo…
When playing Tera and doing things like SCNM/HM where all those mobs start attacking or in Gridiron where all those people are fighting in the middle at once, expect your FPS to drop to single digits. To combat this I change my in-game graphic settings from High to Preset 0 or Preset 1. At the same time I set my MaxView distance to near max. This helped me a lot.

Hey Rojo,

What exactly is happening? Is it only really slow when a certain program or 2 is opened? Or is it really slow during startup, but is okay after a few minutes after startup? Or is the system starting to crash?

Hi Bluedeath54,

Your PC hardware specs…
CPU: AMD E-300 APU 1.3 GHz
RAM: 4 GB
GRAPHICS: AMD Radeon HD 6310

The PC specs above are borderline for Crysis 3, but it will run on your computer if you use the lowest Crysis 3 in-game graphic settings and do the following…
Step 1 – Download and install the latest AMD Radeon HD 6310 graphic drivers. Get them here: http://support.amd.com/en-us/download

Step 2 – Once the AMD graphic drivers are fully installed, Restart your PC. This will guarantee the new drivers are 100% installed and working.

Step 3 – Download / Install “Razor Cortex”. Get it here: http://www.razerzone.com/cortex

Step 4 – Open up Razor Cortex and click on “BOOST” which is located at the top. Then click on the “BOOST NOW!” green button. This will temporarily optimize your PC for playing games.

Step 5 – Run Crysis 3

Step 6 – Before you play Crysis 3, go into the graphic settings. Set everything to the lowest possible.

Please Note: Performing steps 1-6 will ensure you get the least amount of lag. But please, do not expect miracles. The AMD E-300 APU is the bottleneck and will be working overtime to run Crysis 3. So expect some lag, mostly in the highly graphical areas while fighting multiple people.

Here are the Crysis 3 PC Minimum System Requirements…

OS: Windows Vista, Windows 7 or Windows 8

CPU: Intel Core 2 Duo 2.4 GHz (E6600) / AMD Athlon65 X2 2.7 GHz (5200+)
CPU Special Requirement: Must be Dual Core or better

MEMORY: 3 GB RAM

Graphics: Nvidia GTS 450 / AMD Radeon HD5770
Graphics Special Requirements: Must be DirectX 11 compatible with 1 GB RAM or more

• This reply was modified 8 years, 7 months ago by  Joey.
• This reply was modified 8 years, 7 months ago by  Joey.

You are welcome! 😀

Hello,

If you disable “Hardware Acceleration” being used to process Flash videos, there is a good chance it will solve your problem.

Checkout the instructions I gave a Windows 10 user that was having trouble playing Flash videos on Facebook. Please Note, even though I was specific in saying it would solve his Facebook problem, in reality it solves Flash video playback problems on a lot of sites that use Adobe Flash technology.

http://www.cleartechinfo.com/topic/facebook-videos-not-playing

For Step #5, instead of going on Facebook, go on whatever site is giving you problems and play a video.

Hello,

Here is a possible solution to this Windows 10 problem when using Google Chome…

Step 1 – Open up Chrome and type this text within the address bar, the same place you would type in a website address: chrome://settings/

Step 2 – Your Chrome Settings page is now opened. Scroll all the way down and click on the “Show advanced settings…” text link

Step 3 – Advanced Settings are now unlocked. Scroll all the way down again. Under “System” you will see an optioned named “Use hardware acceleration when available”. UNcheck that box.

Step 4 – New text will appear right after the “Use hardware acceleration when available” text. It will say something like (requires Chrome restart). “restart” is a text link, click that. If you do not see this text link then just complexly close Google Chrome, wait 2 seconds then open it up once more.

Step 5 – Go on Facebook and view videos

Hello,

The Revo Uninstaller free version is on this page. Scroll down, it is the Left “Download” button.
http://www.revouninstaller.com/revo_uninstaller_free_download.html

The GTX 750 Ti graphics chipset is an excellent choice at the 170 Euors price range, it would be my pick at that range.
You might want to checkout the PNY VCGGTX750T2XPB-OC GeForce GTX 750 Ti 2GB. Same base chipset, but this one might be a little faster. Not sure if it will be that much of a noticeable difference though.

AMD Radeon HD 6670 vs MSI GeForce GTX 750 Ti
You will notice a big different between these 2 cards. The games you could only play in Low graphic settings with the Radeon HD 6670 will now be running at Medium settings with the GTX 750 Ti. Some game that the HD 6670 could not run will now be playable.

Hi Rojo!

My PC tends to freeze during the Summer. Hot weather (over 90 F) combined with CPU and/or Graphic intensive tasks (video encoding, playing newer games on high settings) is a good way to freeze my PC. This particularly happens because the room my PC is in does not have A/C and is not properly ventilated. So my PC acts like a heater, further increasing the room temperature.

Here is what I do to minimize my computer freezing during the summer…
– Clean/Dust off the inside of my PC with a can of compressed air, aka “air duster”. Use the can to blow out all of the dust inside your case no matter the location of the dust. My 3 main focus areas I go over several times is the power supply, CPU and graphic card fans and surrounding areas.
– Point a room fan at your PC’s intake fan. Don’t forget, intake fan, not the fan that blows all the hot air out. If your PC does not have an intake fan then point a room fan at the front of the case (for laptops it is probably one of the sides).
– (Laptops Only) Buy and use a “Laptop Cooling Pad”, especially if you place the laptop on your lap.

Since your PC is a laptop you just have to be a little more delicate when cleaning the dust off. But do this at least once a month during the Summer. Your laptop intake fan will be small when comparing it with PCs and as I said above it will probably be on one of the sides. If it is not on the sides then check the front.

Hi Pearl,

The keyboard not working until you clear the cache sounds kind of suspicious, like some malicious software (aka “malware”) is messing with your computer. I suggest scanning your Acer laptop with 3 malware/spyware/virus scanners. All 3 of these have free versions. So just download and use the free versions, no need to purchase anything.

1st use – http://www.malwarebytes.org/antimalware/
2nd – http://superantispyware.com/download.html
Last – https://www.freedrweb.com/download+cureit+free/?lng=en

Even if the first 2 find and remove threats to your PC, please still use the last one. Each program may catch threats to your PC that the others miss.

There chance you will be able to recover Firefox bookmarks, but it is not 100%.

You need to find File Recovery software that can recover Firefox bookmarks. The extension for Firefox bookmarks is “.json”.

I know of 2 free recovery software programs (there may be more free ones, I just know of 2), “Recuva” and “Wise Data Recovery”.

Here are instructions on how to use Recuva. It is the more complicated of the 2.

Step 1: Download / Install “Recuva” from here: http://www.piriform.com/recuva/builds
(Download the “Installer” version unless you are familiar with portable apps)

Step 2: Run the program.

Step 3: Click the checkbox titled “Do not show this Wizard on Startup.” Then click the “Cancel” button

Step 4: Go to options > Actions and check everything under the “Actions > Scanning” category. Click the “OK” button

Step 5: In the text input box on the right type in the characters “.json” without the parenthesis.

Step 6: Click the “Scan” button. Now wait. This may take an hour or 2.

Step 7: When the scan is completed it may show a lot of different files that are not relevant to what you want. Search through the files and look for any files that are named SIMILAR (but not the same) as this “bookmarks-2015-05-24_8.json”.

Step 8: If you find a winner, click the checkbox near the filename then click the “Recover” button

You can also try Wise Data Recovery. Get it from here: http://www.wisecleaner.com/download.html

Not sure if those 2 programs will work for your specific situation but it does not hurt or cost anything to try with them.

Thank you for the detailed post. I see at step 3 you ran a “64-bit Installer”. Try it again but this time run a 32-bit installer. On your computer you have a 64 and a 32-bit version of Internet Explorer. The 64-bit versions are not fully compatible with everything. That might be the reason you are running into problems. Also before you run step 3 be sure to uninstall Adobe Flash like I showed you in the video you watched on YouTube.

When you have run all steps open up Internet Explorer 32-bit. Here is the location of IE 32-bit within your Windows 8.1 computer:
C:\Program Files (x86)\Internet Explorer\iexplore.exe

If it still does not work then try the solution posted by our site member named “littlebluedg”. Try it only with Internet Explorer 32-bit. http://www.cleartechinfo.com/topic/solution-flash-videos-not-playing-in-ie-11
(His solution will not work unless you go through the steps I have listed first like installing the latest 32-bit Flash, not 64.)

Btw, I erased your email address from your post. You don’t need to publicly display it. Solicitors that have nothing to do with this site scan forums and harvest email addresses so they can send you junk emails aka “SPAM”. Any members on this site that want to contact you can easily do so by posting on this forum. This goes for every site on the Internet, not just this one.

• This reply was modified 8 years, 11 months ago by  Joey.

Hi! Please do the following so I can get more information from your computer…
Step 1 – Hold Down the “Windows Key” on your keyboard then tap the “R” key
Step 2 – Type in the new dialogue box that pops up “dxdiag” and click “OK”
Step 3 – Click the button on the bottom button that says, “Save All Information…”
————A text file will be created, save it to your Desktop
Step 4 – Open the text file. Under the “System Information” COPY everything from “Operating System” down to “DxDiag Version:”. PASTE that information here so we can see it to properly diagnose your problem.

I just did this on my computer to show you an example of what the text info we need looks like. This is what I have on my computer…

Operating System: Windows 7 Ultimate 64-bit (6.1, Build 7601) Service Pack 1 (7601.win7sp1_gdr.150316-1654)
Language: English (Regional Setting: English)
System Manufacturer: System manufacturer
System Model: System Product Name
BIOS: BIOS Date: 11/18/13 14:03:01 Ver: 47.01
Processor: Intel(R) Core(TM) i7-3930K CPU @ 3.20GHz (12 CPUs), ~3.2GHz
Memory: 16384MB RAM
Available OS Memory: 16322MB RAM
Page File: 4777MB used, 11543MB available
Windows Dir: C:\Windows
DirectX Version: DirectX 11
DX Setup Parameters: Not found
User DPI Setting: Using System DPI
System DPI Setting: 96 DPI (100 percent)
DWM DPI Scaling: Disabled
DxDiag Version: 6.01.7601.17514 32bit Unicode

• This reply was modified 8 years, 11 months ago by  Joey.

Thanks for the solution to the Adobe Flash Player problem on Internet Explorer! 😀

I am not sure what your technicians tried so far. Here is my recommendation…
If Adobe Flash was updated to the latest version server-side, have the technicians revert it back to whatever version you were using before the latest update.
OR
If Adobe Flash has not been updated to the latest version server-side, have the technicians update Flash to the latest update.

Hello,

The AMD Radeon HD 7480D is fast enough to run on Windows 8.1. But you need to download the latest AMD Radeon drivers for Windows 8/8.1 from here: http://support.amd.com/en-us/download

Sweet! Glad it worked 🙂

btw, I forgot to add, clear your cookies, cache, history and other browser crap before you visit, Outlook.com or mail.live.com to make sure it properly goes to the new sites. But I guess in your case you didn’t need to do that xD